Refund policy

📦 Return Policy

Returns & Exchanges
At Dark Horse Car Care, customer satisfaction is our priority. However, due to the nature of our products, we do not accept returns or exchanges on any items that have been opened or used.

If your item arrived damaged or incorrect, please contact us within 7 days of delivery at support@dark-hourse.com with your order number and a photo of the issue. We’ll be happy to help resolve the problem.

Eligibility for Returns (Unopened Items Only):

  • Items must be unused and in their original packaging.

  • Return requests must be made within 14 days of delivery.

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

We reserve the right to deny returns that do not meet these conditions.